FAQs
1. What size should I order?
We provide a detailed size guide on each product page to help you choose the best fit. If you're between sizes, we recommend going with the larger size for a more comfortable fit. If you need further assistance, feel free to contact our customer service team.
2. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your order’s journey on the carrier’s website.
3. Do you offer free shipping?
Yes! We offer free standard shipping on orders over $100. Check our shipping policy for more details.
4. What is your return policy?
We accept returns and exchanges within 10 days of delivery as long as the items are unworn, unwashed, and have the original tags attached. Please refer to our Returns & Exchanges page for full details.
5. Can I change or cancel my order after placing it?
Once an order is placed, we are unable to make any changes or cancellations. Please double-check your order before confirming your purchase. If you have any concerns, contact us as soon as possible, and we’ll do our best to assist.
6. Are there any items that are final sale?
Yes, items marked as “Final Sale” (such as sale items or special promotions) are not eligible for returns or exchanges.
7. Do you ship internationally?
Yes, we offer international shipping! Shipping fees and delivery times vary based on your location. Please refer to our shipping policy for more information.
8. How do I know if an item is in stock?
If an item is visible on our website, it’s available for purchase. If an item sells out, we will notify you as soon as it’s back in stock. You can also sign up for restock notifications on product pages.
9. How do I contact customer service?
You can reach our customer service team by emailing us at help@hunnaboutique.com, or by using the contact form on our website. We aim to respond within 24 hours.
10. Do you offer gift cards?
Yes! We offer digital gift cards in various denominations. You can purchase them directly from our website, and they will be delivered via email.
11. How can I take care of my clothes?
To maintain the quality and longevity of your items, always follow the care instructions on the label. For most items, we recommend gentle washing and air-drying to prevent shrinkage and color fading.
12. How do I use a promo code?
Simply enter your promo code during checkout in the “Apply Promo Code” box. Your discount will be applied before payment.
13. Can I buy items on pre-order?
Yes! If a product is available for pre-order, it will be noted on the product page. Pre-order items are shipped as soon as they are back in stock.
14. Are your products sustainable?
At Hunna Boutique, we strive to offer a mix of trendy and timeless pieces. We're committed to sourcing sustainable products whenever possible and continuously working toward improving our eco-friendly practices.
15. How can I stay updated on new arrivals and promotions?
To stay updated, subscribe to our newsletter or follow us on our social media platforms. You’ll be the first to know about new collections, exclusive sales, and special promotions!